Is Your Tech Working for Your Business? Questions to AskCain Chen
These days, tech leaders hardly have time to catch their breaths between crises. The ongoing global pandemic has teams and equipment scattered to the four winds. Geopolitical unrest and conflict abroad has sent cyber risk off the charts. And these are on top of the already breakneck pace with which technology changes.
To say making decisions about your tech stack is complicated would be putting it lightly. If you’re looking for some help performing a sound evaluation of your current suite of tools or device fleet, this starter pack of questions should help you make the next right move for your business.
1. Is This Tool Still Necessary for Us?
It’s always wise to do an annual inventory of the tools you’re paying for and how they’re being used.
Particularly if your organization has made the switch to a remote or hybrid work environment, you may find that some of the in-person tools you relied on may no longer be serving you. If a tool doesn’t even offer a cloud-based version, consider whether it’s a wise investment.
Focus on narrowing down your list to adaptable, digital-first tools; many of which may also let you pause or scale your subscription back if you know you only need them for a certain number of employees or specific times out of the year.
2. How Have Our Needs Changed in the Last Year?
We’re entering a reminagination phase. Time for organizations to reevaluate what’s working, where there’s opportunity for improvement, and how they want to emerge and grow beyond the pandemic.
That may involve an assessment of your company culture as well as the norms around things like working from home and your collective sense of purpose. Which tools have helped bring your teams together over the last year? Where are there still divides and silos? Do leaders have what they need to inspire and interact with teams in a virtual and hybrid setting?
Thought Leaders at McKinsey remind organizations that, “Your opportunity is to fashion the hybrid-virtual model that best fits your company, and let it give birth to a new shared culture for all your employees that provides stability, social cohesion, identity, and belonging, whether your employees are working remotely, on premises, or in some combination of both.”
3. Does Our Tech Focus on Security?
You don’t need a bunch of scary statistics to understand that the state of cybersecurity is tenuous right now. Because so many of the tools we rely on are web or cloud-based, the potential attack landscape has grown exponentially.
What’s more, since so much of the workforce is still remote, teams may be accessing other tools and resources that aren’t sanctioned by – or even known to – your IT department. Pair that with an explosive jump in successful phishing attacks and businesses have a lot of possible vulnerabilities to address.
Leaders who make security a priority from jump and weigh each potential tool against their SecOps policies and procedures have a significantly better chance at mitigating these growing risks.
It’s no secret that businesses run on technology. The stacks you invest in help keep your entire team productive, connected, and organized. Just make sure you take some time out to assess these stacks every now and again. By asking the right questions now, you won’t have to waste time trying to find answers in the next inevitable crisis.
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