Contact Us

Welcome!

A-Power is based in Vancouver BC, but also offer services throughout Canada on this online shopping website. We are located in Richmond BC.

Below you will find contact information for our most requested departments. If you still don’t see what you are looking for, please try our FAQ.

Richmond Business Center

Address: #1038 - 2560 Shell Road (Rear, Building A), Richmond, BC V6X 0B8

Phone: 604-273-5667 or 1-877-278-5667

Store Direct Line: 604-273-8868

Email: [email protected]

Mon - Fri: 9am - 5pm

Weekends & Holidays: Closed

General Inquiries & Online Orders

For all general inquiries, including product inquiries and order status.

Corporate & Reseller Sales

For workstations, servers, storage, licensing and reseller inquiries, please contact our Corporate Team.

Phone: 604-273-5667

Toll Free: 1-877-278-5667

Online Orders Email: [email protected]

General Inquiry Email: [email protected]

Phone: 604-273-5667 ext 1, and select 1

Email: [email protected]

Technical Support

For inquiries about technical issues. Please have your invoice number ready.

Phone: 604-273-8792

Email: [email protected]

RMA (Return Merchandise Authorization)

For inquiries regarding return policies, warranties, or RMA status. For a quicker response to your RMA request, please put your RMA number in the subject of your email.

Email: [email protected]